{"id":3630,"date":"2025-07-03T17:59:41","date_gmt":"2025-07-03T17:59:41","guid":{"rendered":"https:\/\/expertshipping.ca\/?page_id=3630"},"modified":"2025-07-03T18:16:42","modified_gmt":"2025-07-03T18:16:42","slug":"eliminar-tu-cuenta","status":"publish","type":"page","link":"https:\/\/expertshipping.ca\/es\/delete-your-account\/","title":{"rendered":"Eliminar tu cuenta"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3630\" class=\"elementor elementor-3630\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-81fd390 e-flex e-con-boxed e-con e-parent\" data-id=\"81fd390\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bb3ac7e elementor-widget elementor-widget-text-editor\" data-id=\"bb3ac7e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-size: 1rem;\">En Expert Shipping, respetamos tu privacidad y te ofrecemos un control total sobre tus datos personales. Si deseas eliminar tu cuenta y los datos asociados a ella, sigue las instrucciones que figuran a continuaci\u00f3n.<\/span><\/p>\n<h3>C\u00f3mo solicitar la eliminaci\u00f3n de una cuenta<\/h3>\n<p>Para eliminar tu cuenta de Expert Shipping:<\/p>\n<ol>\n<li>\n<p><strong>Iniciar sesi\u00f3n<\/strong> a tu cuenta en <a href=\"https:\/\/app.expertshipping.ca\/\">https:\/\/app.expertshipping.ca<\/a><\/p>\n<\/li>\n<li>\n<p>Ve a tu <strong>Configuraci\u00f3n de la cuenta<\/strong>.<\/p>\n<\/li>\n<li>\n<p>Haz clic en <strong>\u00abSolicitar la eliminaci\u00f3n de la cuenta\u00bb<\/strong>.<\/p>\n<\/li>\n<li>\n<p>Sigue los pasos de confirmaci\u00f3n. Es posible que se te pida que confirmes tu identidad por motivos de seguridad.<\/p>\n<\/li>\n<\/ol>\n<p>Tambi\u00e9n puede ponerse en contacto directamente con nuestro equipo de asistencia en <strong><a href=\"mailto:support@expertshipping.ca\">support@expertshipping.ca<\/a><\/strong> utilizando el asunto:<\/p>\n<blockquote>\n<p><strong>\u00abSolicitud de eliminaci\u00f3n de cuenta\u00bb<\/strong><\/p>\n<\/blockquote>\n<p>Tu solicitud se tramitar\u00e1 en un plazo de <strong>7 d\u00edas laborables<\/strong>.<\/p>\n<p><br><\/p>\n<p><span style=\"color: inherit; font-family: inherit; font-size: 1.75rem;\">\u00bfQu\u00e9 ocurre con tus datos?<\/span><\/p>\n<p>Cuando se elimine tu cuenta:<\/p>\n<ul>\n<li>\n<p>\u2705 Tu <strong>datos personales<\/strong> (nombre, correo electr\u00f3nico, n\u00famero de tel\u00e9fono, direcci\u00f3n) se borrar\u00e1n de forma definitiva.<\/p>\n<\/li>\n<li>\n<p>\u2705 Tu <strong>historial de env\u00edos<\/strong> y <strong>direcciones guardadas<\/strong> se eliminar\u00e1.<\/p>\n<\/li>\n<li>\n<p>\u2705 Cualquiera <strong>datos de pago<\/strong> La informaci\u00f3n almacenada en tu perfil se eliminar\u00e1.<\/p>\n<\/li>\n<li>\n<p>\u274c Nosotros <strong>no conservar<\/strong> sus datos, salvo que sea necesario para el cumplimiento de obligaciones legales o financieras.<\/p>\n<\/li>\n<li>\n<p>\ud83d\udce6 <strong>Registros de transacciones<\/strong> (por ejemplo, los n\u00fameros de factura) pueden conservarse durante un per\u00edodo limitado (hasta 6 a\u00f1os) para cumplir con la normativa empresarial canadiense.<\/p>\n<\/li>\n<\/ul>\n<h3><br><\/h3>\n<h3>Per\u00edodo de retenci\u00f3n<\/h3>\n<p>Es posible que se conserven temporalmente algunos datos relacionados con transacciones financieras o el seguimiento de env\u00edos <strong>con fines normativos, jur\u00eddicos u operativos<\/strong>, incluso despu\u00e9s de eliminar la cuenta. Estos registros se almacenan de forma segura y no se utilizan con fines de marketing ni de an\u00e1lisis.<\/p>\n<h3><br><\/h3>\n<h3>\u00bfNecesitas ayuda?<\/h3>\n<p>Si necesitas ayuda o tienes alguna duda, ponte en contacto con nosotros en:<br>\ud83d\udce7 <strong><a href=\"mailto:support@expertshipping.ca\">support@expertshipping.ca<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>At Expert Shipping, we respect your privacy and give you full control over your personal data. If you wish to delete your account and associated data, please follow the instructions below. How to Request Account Deletion To delete your Expert Shipping account: Log in to your account at https:\/\/app.expertshipping.ca Go to your Account Settings. Click [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-3630","page","type-page","status-publish","hentry"],"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"Mouad","author_link":"https:\/\/expertshipping.ca\/es\/author\/user\/"},"rttpg_comment":0,"rttpg_category":null,"rttpg_excerpt":"At Expert Shipping, we respect your privacy and give you full control over your personal data. If you wish to delete your account and associated data, please follow the instructions below. How to Request Account Deletion To delete your Expert Shipping account: Log in to your account at https:\/\/app.expertshipping.ca Go to your Account Settings. Click&hellip;","_links":{"self":[{"href":"https:\/\/expertshipping.ca\/es\/wp-json\/wp\/v2\/pages\/3630","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/expertshipping.ca\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/expertshipping.ca\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/expertshipping.ca\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/expertshipping.ca\/es\/wp-json\/wp\/v2\/comments?post=3630"}],"version-history":[{"count":16,"href":"https:\/\/expertshipping.ca\/es\/wp-json\/wp\/v2\/pages\/3630\/revisions"}],"predecessor-version":[{"id":3646,"href":"https:\/\/expertshipping.ca\/es\/wp-json\/wp\/v2\/pages\/3630\/revisions\/3646"}],"wp:attachment":[{"href":"https:\/\/expertshipping.ca\/es\/wp-json\/wp\/v2\/media?parent=3630"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}