{"id":3630,"date":"2025-07-03T17:59:41","date_gmt":"2025-07-03T17:59:41","guid":{"rendered":"https:\/\/expertshipping.ca\/?page_id=3630"},"modified":"2025-07-03T18:16:42","modified_gmt":"2025-07-03T18:16:42","slug":"delete-your-account","status":"publish","type":"page","link":"https:\/\/expertshipping.ca\/es\/delete-your-account\/","title":{"rendered":"Delete Your Account"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3630\" class=\"elementor elementor-3630\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-81fd390 e-flex e-con-boxed e-con e-parent\" data-id=\"81fd390\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bb3ac7e elementor-widget elementor-widget-text-editor\" data-id=\"bb3ac7e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-size: 1rem;\">At Expert Shipping, we respect your privacy and give you full control over your personal data. If you wish to delete your account and associated data, please follow the instructions below.<\/span><\/p>\n<h3>How to Request Account Deletion<\/h3>\n<p>To delete your Expert Shipping account:<\/p>\n<ol>\n<li>\n<p><strong>Log in<\/strong> to your account at <a href=\"https:\/\/app.expertshipping.ca\/\">https:\/\/app.expertshipping.ca<\/a><\/p>\n<\/li>\n<li>\n<p>Go to your <strong>Account Settings<\/strong>.<\/p>\n<\/li>\n<li>\n<p>Click on <strong>\u00ab\u00a0Request Account Deletion\u00a0\u00bb<\/strong>.<\/p>\n<\/li>\n<li>\n<p>Follow the confirmation steps. You may be asked to confirm your identity for security purposes.<\/p>\n<\/li>\n<\/ol>\n<p>Alternatively, you may contact our support team directly at <strong><a href=\"mailto:support@expertshipping.ca\">support@expertshipping.ca<\/a><\/strong> using the subject line:<\/p>\n<blockquote>\n<p><strong>\u00ab\u00a0Account Deletion Request\u00a0\u00bb<\/strong><\/p>\n<\/blockquote>\n<p>Your request will be processed within <strong>7 business days<\/strong>.<\/p>\n<p><br><\/p>\n<p><span style=\"color: inherit; font-family: inherit; font-size: 1.75rem;\">What Happens to Your Data<\/span><\/p>\n<p>When your account is deleted:<\/p>\n<ul>\n<li>\n<p>\u2705 Your <strong>personal data<\/strong> (name, email, phone number, address) will be permanently erased.<\/p>\n<\/li>\n<li>\n<p>\u2705 Your <strong>shipment history<\/strong> and <strong>saved addresses<\/strong> will be deleted.<\/p>\n<\/li>\n<li>\n<p>\u2705 Any <strong>payment details<\/strong> stored in your profile will be removed.<\/p>\n<\/li>\n<li>\n<p>\u274c We <strong>do not retain<\/strong> your data unless required for legal or financial compliance.<\/p>\n<\/li>\n<li>\n<p>\ud83d\udce6 <strong>Transaction records<\/strong> (e.g. invoice numbers) may be retained for a limited period (up to 6 years) to comply with Canadian business regulations.<\/p>\n<\/li>\n<\/ul>\n<h3><br><\/h3>\n<h3>Retention Period<\/h3>\n<p>Some data related to financial transactions or shipment tracking may be retained temporarily <strong>for regulatory, legal, or operational purposes<\/strong>, even after account deletion. These records are stored securely and are not used for marketing or analytics.<\/p>\n<h3><br><\/h3>\n<h3>Need Help?<\/h3>\n<p>If you need help or have questions, contact us at:<br>\ud83d\udce7 <strong><a href=\"mailto:support@expertshipping.ca\">support@expertshipping.ca<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>At Expert Shipping, we respect your privacy and give you full control over your personal data. If you wish to delete your account and associated data, please follow the instructions below. How to Request Account Deletion To delete your Expert Shipping account: Log in to your account at https:\/\/app.expertshipping.ca Go to your Account Settings. Click [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-3630","page","type-page","status-publish","hentry"],"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"admin","author_link":"https:\/\/expertshipping.ca\/es\/author\/user\/"},"rttpg_comment":0,"rttpg_category":null,"rttpg_excerpt":"At Expert Shipping, we respect your privacy and give you full control over your personal data. If you wish to delete your account and associated data, please follow the instructions below. How to Request Account Deletion To delete your Expert Shipping account: Log in to your account at https:\/\/app.expertshipping.ca Go to your Account Settings. Click&hellip;","_links":{"self":[{"href":"https:\/\/expertshipping.ca\/es\/wp-json\/wp\/v2\/pages\/3630","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/expertshipping.ca\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/expertshipping.ca\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/expertshipping.ca\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/expertshipping.ca\/es\/wp-json\/wp\/v2\/comments?post=3630"}],"version-history":[{"count":16,"href":"https:\/\/expertshipping.ca\/es\/wp-json\/wp\/v2\/pages\/3630\/revisions"}],"predecessor-version":[{"id":3646,"href":"https:\/\/expertshipping.ca\/es\/wp-json\/wp\/v2\/pages\/3630\/revisions\/3646"}],"wp:attachment":[{"href":"https:\/\/expertshipping.ca\/es\/wp-json\/wp\/v2\/media?parent=3630"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}